Arrivals
It is the policy of the nursery to give a warm welcome to all children on their arrival to nursery. Entrance into the Nursery is via a magnetic released gate controlled via key fobs and push button release placed in the state nursery building. Only permanent members of staff that have completed all relevant checks period are permitted to enter the Nursery independently using the security fob. Parents and visitors must ring the doorbell to notify us of their arrival. Unauthorized persons are not permitted to open the door to anyone at any time. Anyone found doing this would be in breach of this policy. To be in breach may lead to the withdrawal of your contract held with the Nursery.
All visitors must sign in and identify the purpose of their visit.
Section 1
Arrival procedure
- All children are to be brought to the nursery by the person who is responsible for them upon arrival (Parent or guardian).
- The person dropping off must make the room staff aware of their arrival.
- The person dropping off should place the child’s belonging in the appropriate place
- Both the person dropping off and the staff member will then spend time exchanging information. This information will be used to assess the child’s day.
Some of the information exchanged will be as follows:
- An overview of the child since their last attendance
- What they have eaten before attending Nursery
- Are they in good health? If not, what are the problems?
- Who will collect them at the end of the session?
- Have they had medication in the past 12 hours? If yes what?
- The arrival and departure time of each child will be recorded on the registers
- Any specific information provided by the parents should be recorded and passed onto the relevant member of staff/ key worker.
- If a parent/carer requests that their child be given medicine during the day the staff member must ensure that the medicine consent form is completed and signed (staff should follow administration of medicine policy.
- If a child has an existing injury, bruises, bump etc... Parents/ carers have a responsibility of informing staff of this when dropping the child off and should complete an accident form
Section 2
Departures
Collecting children from Nursery is in principal the same as for arriving set out in section 1 as is the procedure for entering the Nursery. After granting access to a parent or visitor, members of staff are then responsible for ensuring the conduct of such persons and that appropriate access to children is allowed and supervised. Parents must arrive in good time to ensure collection before the session end or closure time. Parents will be given feedback about their child’s time spent within nursery and the children will be signed out on the registers by the manager or person in charge.
Arrivals and collection security
Departure arrangements at Registration:
Upon registration parents must provide names for persons other than themselves to collect their child, at least two named persons are required, and full contact details are required in cases of emergency.
Children will only be released from the care of the Nursery to individuals named by the Parent and recorded on their relevant entry record.
Departures – Extra
Nishkam Nursery operates strict arrivals and collection procedures.
In the event of children being collected by those other than them named and recorded the following applies:
- The parent must inform the nursery without delay that they will not be able to collect their child. To help check identity the Manger or person in charge will call the parent back to discuss the details given by that of the person wishing to collect a child.
- A unique password set between Parent, Collector and Nursery must be used and received before handing over a child into their care.
The parent must ensure that a *suitable person will collect their child in their absence. * Suitable person must be over 16 years old and be capable of caring for the child in the absence of the child’s parent.
If the Nursery is unable to identify the person with the details provided by the parent, unfortunately the Nursery will still not be able to release the child from its care.
Uncollected children
If it is impossible to contact anyone regarding the safe collection of the child, the emergency services and the Children’s Social care team will be contacted. The manager or person in charge will remain with the child until such time as they are settled into the care of the local authority.
All staff should be aware that some children are not allowed to come into contact with members of their own family (a court order for example or if the parent doesn’t have Parental Responsibility). In such circumstances a record is kept of each child and the names of those family members with whom that child is forbidden contact. If one of these family members should call at the nursery, they must not be granted access and the manager or person in charge must deal with the situation and ensure that no contact is permitted. The child’s primary carer must be informed of the incident immediately thereafter.
Parents/ carers or authorised people may be asked to wait outside the nursery door if a member of staff hasn’t met one of them before or doesn’t recognize them. They will seek advice from senior staff members.
Staff, Volunteers, Students and Visitors
- All staff, volunteers, students and visitors will enter the building in the same way as the children; members of staff that have been through DBS clearance and induction process will have a fob to enter the nursery.
- All staff, volunteers, students and visitors will sign in and out on the sheets in the office.
- Staff who are new or volunteering will not open the door for parents to collect their child until, they are sure they know who they are here to collect.
Updated April 2019






